Business Telecom Solutions Ltd

Maintenance and Support

Business Telecom Solutions are committed to providing the highest level of service at a competitive price. We offer a wide range of maintenance and support packages for many new and discontinued systems including:

Supported business telephone systems
Supported public address products
Highly Trained Technical Staff

Our field-based engineers are amongst the highest trained within the industry and provide a national coverage.

Remote Access

The technical support team have a wealth of knowledge and are able to deal with support requests remotely, reducing the time taken to clear problems and causing least disruption to our customers' working day.

Prioritised Fault Handling

Business Telecom Solutions place a high priority on total system failures. Although faults of any kind can be an inconvenience, a total system failure can be damaging for business unless it is quickly rectified.
Our standard response times are

Complete System Failure - 4 Working Hours
Partial Failure - 16 Working Hours

Additional Extras

In addition to responding to faults, our maintenance customers benefit from the following complimentary services

Free telephone technical support


Contact us now on 0845 071 2101 for a quotation